Terms and Conditions Policy
We present these Terms and Conditions to set out the rules for using Verywell Casino. This page explains account obligations, eligibility, payments, bonuses, disputes and changes to the agreement between us and anyone who registers or uses the platform. The clauses below govern behaviour, financial transactions and the use of services on the site. Read the sections that follow carefully before creating an account or placing real-money wagers. Using the site indicates acceptance of these rules.
Account responsibilities
Account security
Keep login details confidential. You are responsible for all activity under your account. Notify support immediately if you suspect unauthorised access. We may suspend access for security reasons.
Account information
Provide accurate personal details when registering. One account per user is permitted unless otherwise stated in the Terms. We may require identity verification before processing withdrawals or high-value actions.
Eligibility requirements
Age and jurisdiction
Users must meet minimum age requirements applicable in their location and must be legally permitted to gamble. Availability of services depends on local rules and account eligibility. See Terms and Conditions for restricted regions.
Account verification
Verification documents may be requested to confirm identity, address or payment method. Access, deposits and withdrawals may be limited until verification is complete.
Acceptable use of the service
Prohibited conduct
Do not use the service for fraud, money laundering, chargeback abuse, collusion or any activity that interferes with fair play. Abuse of bonuses, exploitation of errors or using multiple accounts to circumvent rules is prohibited.
Technical use
Do not attempt to disrupt platform operations, reverse-engineer code, scrape data or interfere with game integrity. Use the service via the provided interfaces only.
Bonus and promotion rules
General principles
Promotions are subject to terms, expiry and wagering requirements. Wagering requirements apply; examples include 35x wagering where stated. Bonus eligibility, game contributions and maximum bet limits are defined per promotion.
Bonuses and account limits
Bonuses may be withheld, adjusted or cancelled if abuse is suspected. Bonus funds are subject to the promotion terms and withdrawal restrictions until wagering conditions are met.
Deposits and withdrawals
Payment methods
We accept a range of payment options such as Visa, Mastercard, bank transfer, Apple Pay, Skrill, Neteller, Paysafecard and selected cryptocurrencies including Bitcoin and Ethereum. Currency support, minimums and availability depend on your account and location.
Payouts and limits
Withdrawals are processed in line with cashier rules. Daily, weekly or monthly limits may apply. Reported example limits include €2,000 per day, €10,000 per week and €40,000 per month; applicable limits will be shown in your account.
Dispute handling
Contact and resolution
Raise disputes via live chat or email support. We will review claims and respond according to the Terms. Decisions are made in line with documented rules and the applicable agreement between us and the account holder.
Chargebacks and appeals
Chargebacks and unauthorised reversal attempts may result in account suspension and forfeiture of balances. Follow the dispute procedure before initiating payment reversals.
Updates to the terms
Changes and notifications
We may amend these Terms from time to time. Changes take effect as specified in the update notice or after publication. Continued use of the service after updates constitutes acceptance of the revised Terms.
Severability
If any provision is deemed invalid, the remaining provisions remain in force. Full details and the current Terms are available within your account and on the site.